Returns & Exchanges
At WowBao Nails, we want you to be completely satisfied with your professional nail supplies. If you are not happy with your purchase, you can return unopened and unused products within 14 days of delivery.
Initiate Your Return
Contact our customer support team with your order number and the list of items you wish to return to receive a Return Authorization.
Prepare Your Package
Ensure all items are in their original, unopened packaging and securely pack them to prevent damage during transit.
Ship the Items
Affix the provided return label or ship via a tracked courier service to our warehouse address provided in the authorization email.
Receive Your Refund
Once our quality control team inspects and approves the returned goods, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing